Privacy Policy

Antelle IT Ltd respects your privacy and handles personal data in line with Isle of Man data protection legislation.

Our quality and information security systems are aligned to ISO 27001 principles, including controlled access, secure handling of information and continual improvement.

Privacy Policy

Summary

This notice explains how Antelle IT Ltd collects and uses personal data through this website, by email, through enquiry forms, during support or consultancy discussions, and where individuals send us information such as a CV.

We only collect personal data where we need it for a clear purpose. We use it to respond to enquiries, provide services, manage support and contractual relationships, keep appropriate business records and protect the security of our systems.

This notice was last updated on 6 May 2026. It is intended to reflect the Data Protection Act 2018, the Data Protection (Application of GDPR) Order 2018, the Applied GDPR and related Isle of Man data protection legislation.

Who Is Responsible For Your Data

Antelle IT Ltd is the controller for personal data collected through this website and through direct enquiries made to us.

Antelle IT Ltd
Unit 17b, Carrs Lane
Tromode Estate
Douglas
Isle of Man
IM4 4RG

For privacy enquiries, data subject requests or questions about this notice, please contact:

Email: hello@antelle.com
Phone: +44 (0)1624 660613

Information We Collect And Why

Website or Email Enquiries

We collect the contact details and message information you provide, such as your name, organisation, email address and phone number.

We use this information to respond to your enquiry, discuss possible services and decide whether we can help.

Lawful basis: legitimate interests and, where relevant, steps prior to entering a contract.

Client, Supplier and Support Relationships

We may hold business contact details, correspondence, support records, service details and account information.

We use this information to deliver services, provide support, manage accounts, keep business records and maintain the systems we are responsible for.

Lawful basis: contract, legitimate interests and legal obligations.

Recruitment and CV Enquiries

If you send us a CV or speculative enquiry, we may hold your contact details, CV, work history and any other information you choose to provide.

We use this information to respond to you and consider whether a suitable role may arise.

Lawful basis: consent, legitimate interests and steps prior to entering a contract.

Website Operation and Security

Web servers and security tools may record technical information such as IP address, browser details, request logs, dates, times and error diagnostics.

We use this information to operate, secure, troubleshoot and improve the website.

Lawful basis: legitimate interests in maintaining secure and reliable systems.

Special Category Data

Please do not send us special category personal data through the website unless it is necessary for the matter you are asking us to consider. Special category data includes information about health, racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, biometric data used for identification, sex life or sexual orientation.

Information From Third Parties

In most cases we receive personal data directly from you or from the organisation you represent. Where we receive information from another source, we will only use it where we have a lawful reason and where it is relevant to the service, enquiry or support matter being handled.

Who We Share Information With

We do not sell personal data. We may share personal data with trusted service providers who help us operate our business, such as hosting providers, Microsoft cloud services, email providers, professional advisers, accountants, insurers and support suppliers.

We may also disclose information where required by law, where needed to establish or defend legal rights, or where necessary to protect the security of our systems or the systems we support.

Where a supplier processes personal data for us, we expect appropriate confidentiality, security and data protection controls to be in place.

If personal data is transferred outside the Isle of Man, the UK or the EEA, we will use appropriate safeguards where required by applicable data protection law.

How Long We Keep Information

We keep personal data only for as long as it is needed for the purpose it was collected, including any legal, accounting, contractual or support obligations.

  • General enquiries are normally kept for up to 24 months unless they become part of an ongoing client or supplier relationship.
  • Client, supplier and contract records are normally kept for the duration of the relationship and then for up to 6 years.
  • Support records are kept for as long as needed to provide support, maintain audit history and manage contractual obligations.
  • CVs and speculative recruitment enquiries are normally kept for up to 12 months, unless you ask us to delete them sooner or agree a longer period.
  • Website security and server logs are normally kept for up to 12 months unless they are needed for security, investigation or legal purposes.
  • Where data is no longer required, we will delete it or anonymise it where practical.

Cookies, Analytics And Log Files

The maintained static version of this website does not currently use Google Analytics or marketing cookies. If analytics, marketing tracking or a cookie consent tool is introduced, this notice will need to be updated to explain what is used and what choices visitors have.

The website may use essential technical assets and scripts that are needed to display and navigate the site. Our stylesheet also references a font licensing service, which may receive standard technical request information when fonts are loaded.

Web servers normally create log files containing technical information such as IP address, browser type, requested page, date and time of access and error information. We use this information to operate, secure and troubleshoot the website.

You can control or block cookies through your browser settings. Some site functions may not work correctly if essential cookies or scripts are blocked.

Your Rights

Subject to the conditions and exemptions in Isle of Man data protection law, you may have the right to:

  • be informed about how your personal data is used;
  • access the personal data we hold about you;
  • ask us to correct inaccurate or incomplete data;
  • ask us to erase personal data in certain circumstances;
  • ask us to restrict processing in certain circumstances;
  • object to processing in certain circumstances;
  • receive certain data in a portable format;
  • withdraw consent where we rely on consent, without affecting earlier lawful processing;
  • complain to the Isle of Man Information Commissioner.

To exercise a right, please contact us using the details in this notice. We may need to confirm your identity before responding.

How We Protect Information

We use technical and organisational measures to protect personal data, including access controls, secure systems, managed backups, supplier controls and internal quality processes. Our approach is aligned to ISO 27001 principles, although this notice should not be read as a claim of current ISO 27001 certification.

Other Websites

This website may link to other websites. We are not responsible for the privacy practices or content of those websites. You should read the privacy notice on any third-party website you visit.

Questions Or Complaints

If you have a question or complaint about how we handle personal data, please contact us first so we can try to resolve it.

Email: hello@antelle.com
Phone: +44 (0)1624 660613

You also have the right to ask the Isle of Man Information Commissioner to assess whether your personal data has been handled in accordance with Isle of Man data protection legislation.

Isle of Man Information Commissioner
P.O. Box 69, Douglas, Isle of Man, IM99 1EQ
Phone: +44 1624 693260
Email: ask@inforights.im
Website: www.inforights.im